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Contact us

Department of Home Affairs

If you have a general enquiry regarding Australia's national security policy, including Australia's approach to countering violent extremism, you can contact the Department of Home Affairs through the 'Contact Us' page on its website.

All media enquiries should be directed to

National Security Hotline

If you wish to report suspicious activity, you can contact the National Security Hotline in the following ways:

Call: 1800 1234 00
From outside Australia: (+61) 1300 1234 01

SMS: 0429 771 822
TTY: 1800 234 889

National Interpreter Symbol

If you need an interpreter, call the Translating and Interpreting Service on 131 450 and ask them to call the National Security Hotline on 1800 1234 00.

Step Together Helpline

A helpline and online support service for people in New South Wales who know someone that may be headed down the path to violent extremism. Step Together is a support service, not a reporting service. It offers information, advice and referrals to people who may be concerned about someone they know. New South Wales residents can contact Step Together on:

Phone: 1800 875 204

The Step Together helpline is staffed by experienced professional counsellors, and delivered by independent social health business, On the Line.

Border Watch

If you wish to report suspicious or illegal immigration, visa, customs and trade activity, you can contact Border Watch:

Online: Border Watch reporting form
Telephone: 1800 009 623
Fax: 1800 009 849

Post: Border Watch
Department of Home Affairs
GPO Box 241
Melbourne  Victoria  3001

Other contacts

To report a crime or for general advice about local security and safety issues in your community, call your local police on 13 14 44 or Crime Stoppers on 1800 333 000.

For police, fire or ambulance response to a life threatening emergency or if a crime is in progress, call triple zero (000).